Shipping
Ready to ship time:
Rugs: 1 business day
Birdcage lights: 3 business days
Other products: 1 -3 business days
Shipping times:
Standard shipping (Free shipping):
- Estonia – 1-3 business days
- Europe – 5-14 days (Learning towers and rugs 3-4 business days)
- Outside Europe – 7-21 days (Learning towers and rugs 5-6 business days)
Package is delivered by destination country national postal service or FedEX.
Please note that standard shipping doesn’t have maximum guaranteed shipping time, so the packages can arrive later than the estimate time written above.
The purchaser bears the shipping cost and the respective price information is displayed next to the shipping method. We have the right to ship goods in up to 50 calendar days in exceptional cases.
Express shipping:
- Europe – 1-2 business days
- USA and Canada – 2-3 business days
- Rest of the world – 2-4 business days
Package is delivered by FedEX.
‘If you are interested in Express shipping, then write your request to lakaluk@lakaluk.com
Shipping to Estonia
Shipping time in Estonia generally is 1-3 business days of the date shipment. We have the right to ship goods in up to 30 calendar days in exceptional cases.
We offer free worldwide shipping for all the products.
Shipping options:
- Smartpost Estonia
- Omniva Estonia
- Local pickup (after placing the order more information will be sent and pickup arranged via email)
Shipping inside Europe
We offer free worldwide shipping for all the products.
Standard shipping time inside Europe is usually 5-14 days.
Please note that standard shipping doesn’t have maximum guaranteed shipping time, so the packages can arrive later than the estimate time written above.
We have the right to ship goods in up to 45 calendar days in exceptional cases.
Shipping options:
- Standard shipping
- Express shipping
Shipping to other countries
We offer free worldwide shipping for all the products.
Standard shipping time inside Europe is usually 7-21 days.
Please note that standard shipping doesn’t have maximum guaranteed shipping time, so the packages can arrive later than the estimate time written above.
We have the right to ship goods in up to 50 calendar days in exceptional cases.
Shipping options:
- Standard shipping
- Express shipping
Damaged package / goods
If the purchaser receives damaged package, then the package and to goods have to be photographed and reported to the seller within 48h hours after the delivery. If the package is delivered by a courier in person, then the package has to be marked as damaged during delivery. Once the seller receives the complaint and the pictures, the seller is able to issue a claim to the shipping company. Once the seller’s claim has been registered, then the purchaser also has to be issue claim to the shipping company. Once both, sellers and purchasers, claims have been registered by the shipping company, then the sellers is able to ship out a replacement product.
If the purchaser haven’t made the photos of the damaged package and goods and reported to the seller within 48 hours after the delivery, then the seller has right not to replace the damaged goods.